Delivering the Offline Experience, Online!
For brands which are globally renowned, its important to maintain brand consistency and understand the positioning of the brand. Being one of the most well known french brand in the hospitality industry, Sofitel The Palm, Dubai is definitely an account which makes us dare, challenge ourselves as an agency and push the bill higher.
The Agency creates Social Media Strategies in alignment with the global objectives of the brand, Content Development and Management, Photoshoots and video shoots, Blogger Outreach Programs and event activations.
Digital Customer Service
Today, guests would want a premium brand to respond in real time, and the same is with Sofitel The Palm, Dubai. We take pride in ensuring the comment moderation and digital customer service provided to the property is on point. The agency works to ensure a good engagement rate and strives for positive sentiments to be created for the brand. Online Brand Reputation is key and customer service is a great way to show, you really care!
In 2019, Digital trends are all about Mobile First Technology and Content, Video Consumption, Augmented Reality, Chat Bots and Conversation Commerce. Within the Hospitality industry, lifestyle imagery has become crucial for social media. As an agency, we try to ensure we are abreast with technology and time, and implement the same for our clients.